Shipping policy
Shipping Policy
Last Updated: Nov 24, 2025
At Benford Powersports, we are committed to providing you with a seamless shopping experience, and part of that includes timely and efficient shipping. Please take a moment to review our shipping policy, which outlines how we handle orders and deliveries.
Order Processing and Shipping Times
Orders placed through our website will be processed promptly. Our goal is to process and ship your order within [1-3 business days] of receiving it. Orders placed after 10:00 am CST or on weekends and holidays may experience a delay and will be processed on the next available business day.
We work with trusted carriers to ensure your products arrive safely and promptly. Once your order has been shipped, you will receive a confirmation email with tracking information, if applicable.
Shipping Methods
We offer a range of shipping options, including standard shipping and expedited services. Shipping rates and delivery times will be calculated during checkout based on your delivery address. Please note that shipping times are estimates and can vary depending on factors such as location, weather conditions, and product availability.
Shipping Rates
Shipping rates are determined based on the weight of your order, the destination address, and the shipping method selected at checkout. You can view the applicable shipping rates for your order at checkout before finalizing your purchase.
International Shipping
Currently, we only offer shipping within The United States of America. For international orders, please contact us directly at (612) 516-3217 or support@benfordpowersports.com for more information.
Product Availability
We strive to ensure all products listed on our site are available for purchase. However, in the event that an item is out of stock or unavailable, we will notify you as soon as possible, and you may either wait for the item to become available or choose an alternative product. We reserve the right to cancel orders for out-of-stock items and issue a full refund.
Delivery Times
Estimated delivery times will depend on the shipping method selected at checkout and your location. While we make every effort to ship your order quickly, delivery times may vary, and we cannot be held responsible for delays caused by shipping carriers.
Please note the following approximate delivery times for standard shipping:
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Domestic: 3-7 business days
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Expedited: 1-3 business days
Order Tracking
Once your order is shipped, you will receive an email with tracking information to track your shipment’s progress. Please note that it may take 24-48 hours for the tracking information to be updated in the carrier's system.
Shipping Restrictions
We do not ship to P.O. boxes, APO/FPO addresses, or any other restricted areas. Please ensure your shipping address is correct and complete to avoid any delays.
Shipping Issues
If there are any issues with your shipment, such as a delay, incorrect address, or damaged items, please contact our customer service team as soon as possible. We will do our best to resolve the issue quickly and ensure your satisfaction.
Returns and Damaged Goods
If you receive damaged or incorrect items, please refer to our [Refund Policy] for instructions on how to return the item and receive a refund or exchange.
Changes to Shipping Policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date. We encourage you to review this policy periodically for the latest information.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
JPB Powersports & Small Engine Repair LLC
dba Benford Powersports
(612) 516-3217 support@benfordpowersports.com